Here are some common questions from tour customers, to be sure always check your tour description and booking confirmation email. Find the full list of our most popular tours on our home page windsorcastletours.com alternatively visit our contact page to talk to us about booking yourself a private tour.
FAQs
Should I bring my passport?
While it’s not mandatory to carry your passport for Windsor Castle tours, we recommend bringing a government-issued ID for identification purposes, especially if you plan to purchase souvenirs or refreshments.What should I present to my guide when the tour starts?
You’ll receive a digital copy of your tour details and tickets in your booking confirmation email. Printing your ticket is usually unnecessary unless specified. Simply arrive with your group, and your guide will take care of the rest.Are meals and drinks included in the tour?
Most tours do not include meals or drinks unless you’ve booked a specific package. However, private tours can be customized to include meal breaks, and your guide will be happy to recommend charming local cafés or traditional English pubs near Windsor Castle.Where is the meeting point for the tour?
Your booking confirmation will specify the meeting location, as departure points vary by tour. For private tours, your driver will pick you up directly from your hotel, airport, or another prearranged location in London or the surrounding area.Is wearing a face mask required?
Face masks are no longer mandatory in most public areas in the UK. However, you may choose to wear one for personal comfort, especially in crowded spaces like St. George’s Chapel or the State Apartments.Should I tip the guide or driver?
Tipping is not obligatory in the UK, but it’s always appreciated if you’re pleased with the service. A tip of 10-15% for your guide or driver is a thoughtful way to show your gratitude.If you are visiting Windsor Castle yourself you can book your: Windsor Castle Tickets here alternatively visit our Windsor Castle Tours home page to book your tour experience.